Cancellation & Refund
This Cancellation and Refund Policy describe how cancellations are handled and under what conditions refunds may be issued when bookings are made through Airlineschoices.com ("we", "our", "the Website"). As an aggregator and comparison platform, we rely heavily on the terms and conditions set by our third-party partners.
1. Overview
At Airlineschoices.com, our priority is to provide clarity on booking procedures, including cancellations and potential refunds. Since we partner with external service providers—such as airlines, hotels, and travel platforms—we follow the cancellation and refund frameworks imposed by them.
Our platform functions as a facilitator, not a direct seller. Therefore, refunds and cancellations are subject to the provider’s policies, which may vary case by case.
2. Cancellation Policy
A. Flights
- Flight cancellation terms depend on the fare class and airline-specific policies.
- Some airfares may allow changes or refunds, often with penalties or fare differences.
- Requests for cancellation must be submitted prior to departure and within the time window allowed by the airline.
- Certain low-cost or promotional fares may be entirely non-refundable.
B. Hotel Reservations
- Hotel cancellation options vary depending on the room rate and policy selected at the time of booking.
- Refundable bookings generally require cancellations to be made within the specified cut-off period, usually 24 to 72 hours before check-in.
- Non-refundable hotel rates, often offered at a discount, do not allow cancellation or refund.
- Any cancellation-related charges will be based on the hotel's own terms.
C. Other Travel Services
- Services such as car rentals, transfers, and travel experiences are governed by the respective vendor's terms.
- Cancellation windows and fees may differ, and some services may offer only partial refunds or none at all.
3. Refund Policy
A. Refund Eligibility
- Refund availability depends entirely on the terms of the original booking with the third-party provider.
- Where allowed, refunds may be issued either as:
- A return to your original payment method
- Travel credit/voucher, where applicable and available
B. Requesting a Refund
- All refund requests must be submitted through Airlineschoices.com’s support team.
- Supporting documentation may be required depending on the type of booking.
- Submitting a cancellation does not guarantee a refund. Approval must first be obtained from the relevant provider.
C. Processing Timeline
- Once approved, refunds are typically processed within 30 to 60 business days, depending on the provider and payment gateway.
- Refund timing may be affected by bank processing times or international payment systems.
4. Fees and Deductions
- Any service or handling fees charged by Airlineschoices.com are non-refundable, even in cases where the provider issues a full refund.
- Additional charges may include:
- Provider-imposed cancellation fees
- Fare or rate differences in rebookings
- Administrative or transaction charges
5. No-Show & Late Cancellation
- If a traveler fails to check in for a flight, hotel, or service ("no-show"), refund eligibility is entirely subject to provider policy.
- Most no-show situations are non-refundable, but exceptions may exist in certain fare types or under extenuating circumstances (e.g., medical emergencies), subject to documentation and provider approval.
6. Important Notes
- Airlineschoices.com does not have the authority to override provider policies.
- Each booking should be reviewed carefully before confirmation. Fare rules, cancellation timelines, and refund options are typically available at checkout or in the confirmation email.
- Any discrepancies or disputes regarding charges must be addressed within 30 days of the transaction date.
7. Need Assistance?
If you have questions about your eligibility for a refund or wish to initiate a cancellation, please reach out to our customer care team.